Returns Policy


Please call our sales team on +44 (0)1202 746031 or email us at websales@ashleypower.co.uk to let us know you would like to return goods to us. All we require from you is your name, order number & a brief description as to why you wish to return the goods to us. A returns number will then be entered & given to you.

Ashley Power Ltd will accept the return of goods providing the item has not been used, has it's original packaging & has not been damaged.

Some returns will be subject to a handling fee.

Return of goods does not include a refund for carriage unless we are at fault of incorrect goods being supplied. Please ensure all goods returned to us are returned with suitable packaging as damage caused by return carriers will not be refunded.

Please ensure the returns number is clearly visible upon returning goods to us.

Once we receive the goods back, they will be inspected & a refund will be issued.

Return of goods must be within 30 days of order.